Frequently Asked Questions

Everything you need to know about your shopping experience.

What are the shipping charges for orders within India?

We offer free standard shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, a nominal convenience fee of ₹50 is applied at checkout.

How long will it take for my order to be delivered?

Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. You will receive a tracking link via SMS and email once dispatched.

What is your return and exchange policy?

We offer a 7-day hassle-free return and exchange policy for items in their original condition with tags intact. Please note that for hygiene reasons, certain categories like innerwear and masks are not eligible for return.

How do I track my order status?

Once your order is shipped, you can track it through the 'Track Order' section on our website using your Order ID or by clicking the link sent to your registered mobile number.

What payment methods do you accept?

We accept all major credit and debit cards, UPI (Google Pay, PhonePe, etc.), Net Banking, and Cash on Delivery (COD) for most pincodes.

How do I ensure I pick the right size?

Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend measuring yourself and comparing it to our chart to find your perfect fit.